Live Casino Tables
When you join a live baccarat or roulette table, we log your session details but never share your game history with other players or third parties without your consent.
LEGAL REFERENCE
Your privacy is how we build your account
At top slot, we handle your personal data, payment methods and gaming history with the same care we put into your lobby experience. This policy shows you exactly...
Data ProtectionPayment SecurityAccount PrivacyTransparency
What we collect and why
When you open your account with top slot, we collect your name, email, phone number and identity details to verify your account and comply with local regulations in supported Indonesian regions. We also record your DANA, OVO, GoPay and QRIS payment details to process deposits and withdrawals safely. Your gaming activity — the tables you join, slots you explore, bets placed and
winnings claimed — helps us personalise your lobby and prevent fraud. We never sell your data to third parties. All information is encrypted and stored on secure servers. You can request access to or deletion of your data anytime through our support channels.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
24/7 SUPPORT
Questions about your privacy?
Team online
Live Chat
Our support team is ready to explain what data we hold, how we use it, and your rights to access or amend your account details anytime.
Email Support
Send a formal privacy request to our data team and we'll respond within seven business days with a full account of what we hold and how it's protected.
Account Settings
Head to your account settings to update your contact details, review your payment history and manage your privacy preferences directly in one place.
WHY THIS PLATFORM
How we keep your trust
Encryption Standard
All data between your device and our servers travels over SSL encryption, the same technology banks use to protect account logins and fund transfers.
Payment Tokenization
Your DANA, OVO, GoPay and QRIS details are tokenised — we store a secure reference, not your actual payment credentials, so even if one system is breached, your wallet stays safe.
Audit Trail
Every login, deposit, withdrawal and gaming session is logged with a timestamp and location. You can review this history in your account anytime to spot unauthorised access.
Third-Party Verification
Our infrastructure is regularly scanned for vulnerabilities by independent security firms. Findings are fixed before they can affect your account or payment flow.
Identity Verification
We verify your name and ID number when you sign up so that only you can access your account, claim winnings and move funds back to your registered e-wallet.
Data Minimisation
We collect only the information needed to run your account and comply with local regulations. The less data we hold, the less there is to protect.
PLATFORM COMPARISON
Our privacy stance across the platform
Slot Lobbies
Your favourite slots, play frequency and account balance stay private to you. We use this data to show you personalised game recommendations, not to sell profiles to advertisers.
Sportsbook Betting
Your wagers and sports betting history are kept confidential. We do not disclose your betting patterns or account activity to sports leagues, bookmakers or media outlets.
Payment Records
Deposit and withdrawal receipts are stored securely in your account. We share payment data only with your chosen e-wallet provider (DANA, OVO, GoPay or QRIS) to complete the transaction.
Account Communications
Promotional emails, gaming updates and support messages are sent only to the email you provided. You can unsubscribe from marketing anytime in your notification settings.
Device & Location Data
We record your IP address and device type to prevent account takeovers and fraud. This data is never sold and is deleted after twelve months if your account remains inactive.
Data Retention
Active account data is kept for as long as you play with us. After account closure, we retain records for five years to comply with local financial and gaming regulations in supported regions.
What shapes our privacy approach
Local Regulation Compliance
We follow Indonesian gaming and data protection standards for supported regions. Your account is built to meet local law where applicable, so your privacy rights are backed by regulation.
Multi-Layer Verification
Your identity is confirmed at signup through national ID checks. Two-factor authentication on your email and phone means only you can access your lobby, slots and live tables.
Transparent Logging
Every action on your account — login, deposit via DANA, OVO, GoPay or QRIS, slot spins, table joins, withdrawals — is timestamped and visible in your activity log for full transparency.
Zero-Tolerance Sharing
We do not rent, sell or lease your personal data, gaming history or payment details to marketers, data brokers or third-party advertisers under any circumstance.
Secure Wallet Integration
DANA, OVO, GoPay and QRIS credentials are tokenised and isolated from our main database. Your e-wallet login stays completely separate from your top slot account.
Regular Security Updates
Our systems receive weekly security patches. Vulnerabilities are fixed before they reach your account. We also notify you immediately if we detect any unusual activity on your profile.
Privacy questions answered
We collect your full name, email, phone number, date of birth and a copy of your national ID to verify your identity and comply with local regulations. We also record your chosen payment method — DANA, OVO, GoPay or QRIS — to process deposits and withdrawals.
No. Your e-wallet credentials are tokenised, meaning we store only a secure reference, not your actual login details. The token allows us to process payments without ever seeing or storing your real payment method credentials.
Active account data is retained for as long as you play. After closure, we keep records for five years to comply with Indonesian financial and gaming regulations in supported regions. You can request earlier deletion where local law permits.
Yes. Head to your account settings or contact our support team via live chat or email to request a full data access report. We'll provide a complete list of information we hold and how it's used within seven business days.
No. Your slot play, live table sessions, sportsbook bets and account balance are completely private. We never disclose your gaming history to other players, media, affiliates or advertisers without explicit written consent.
We use SSL encryption, tokenised payments and multi-layer security to prevent breaches. If a security incident occurs despite our safeguards, we notify affected users immediately and work with authorities. Your data remains isolated and encrypted even if our servers are compromised.
Yes. Open your account settings, head to Notifications, and uncheck promotional emails. You'll still receive essential messages about account security, deposits, withdrawals and live support replies.